1. Introduction

Sureshield Roofing Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us about our roofing services.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following information when you contact us or use our website:

• Name
• Telephone number
• Email address
• Property address
• Details about your roofing enquiry or requirements
• Any other information you choose to provide

We may also collect limited technical information when you visit our website, such as browser type, device information and website usage data.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries
• Provide quotations and estimates
• Arrange surveys and appointments
• Carry out roofing work and provide customer service
• Communicate with you about your project
• Maintain records for business, legal and accounting purposes

We will only use your information for purposes connected with our services.

4. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share information where necessary with trusted service providers who help us operate our business, such as website providers, payment providers or accounting services.

We may also share information where required by law.

5. How We Store Your Information

We take reasonable steps to keep your personal information secure and prevent unauthorised access, loss or misuse.

Your information is stored securely and is only accessible by authorised persons where necessary.

6. How Long We Keep Your Information

We keep personal information only for as long as necessary to provide our services, meet legal obligations and maintain business records.

7. Your Rights

Under UK data protection law, you have rights including:

• The right to request access to the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information where applicable
• The right to object to certain uses of your information
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

8. Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.

You can adjust your browser settings to refuse cookies if you prefer.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Sureshield Roofing Ltd

Telephone:

0800 007 5966

Email:

Sureshield2016@gmail.com

Website:

www.sureshieldroofing.co.uk

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.